Rudy
Hi, thank you for your message!
Regarding the model confusion — the unit you received is indeed Model T7, which is our internal label based on the screen size. The T10 label on the outer box was likely applied by mistake by a new warehouse staff member during shipping.
We sincerely apologize for the confusion caused. Thank you very much for bringing this to our attention — I will report this issue immediately to prevent it from happening again.
Again, we truly apologize and appreciate your understanding and support!
