Car Radio Help Center

Dedicated to providing technical support and solutions for car radio systems

Vertical Screens (9.7-inch)

Leo

Download the correct firmware for vertical screen systems (9.7-inch), follow these steps:

Confirm System Information

System Parameters:

CPU: UIS8581A
Resolution: 1024×768

Download Firmware:

For Vertical Screen Octa-core Systems (UIS8581A): [Login to see the link]

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Firmware Download for Vertical Screen 8141E (Quad-core)

CPU: UIS8141E
Resolution: 1024×768

Note:

Quad-core systems use two models: 813 and 815. Refer to the image below to confirm your system information.

For Vertical Screen 815 Systems: [Login to see the link]

Ken

I have the unit described in #1. Can I get the firmware update file for that please?

Also, does my unit have capability for the 360 4 camera view? I have the 12 pin connector and cameras plugged in, but not working.

Thank you for your help!

Leo

Ken
Hi Ken,

Here is the latest firmware corresponding to unit #1.
[Login to see the link]
Regarding the 360 camera view, could you please let us know the make and model year of your vehicle? That information will help us confirm compatibility and guide you through any additional steps needed.

Thanks, and we look forward to your update!

Ken

Ok, it is a 2015 Chevy cruze

Thank you for the firmware!

Leo

Ken
Hi Ken,
Sorry, but this head unit does not support the 360° camera feature.

Ken

Ok, thank you for letting me know.

Chevycar

Hi, I have a 2009-2015 Chevy Cruze 9.7inch（vertical screen no buttons） 8 cores radio and I downloaded the firewall, and it gives me error. the problem I have is that the can protocol is unknown. Thanks for your help

Chevycar

This is the one I have.

Leo

Chevycar For Vertical Screen Octa-core Systems (UIS8581A): [Login to see the link]

Hi
Thank you for your feedback! After reviewing your system information, I noticed that your MCU firmware version is outdated, which may be causing the issue with CAN protocol recognition (assuming the 8-pin communication cable at the back of the unit is properly connected).

Here’s how to resolve this:

Download the Latest Firmware:
- Click [Login to see the link] to download the latest firmware.
Update Your Device:
- Copy the firmware file to a USB drive (FAT32 format).
- Insert the USB into your radio and follow the on-screen instructions to complete the update.

After updating, check if the CAN protocol is recognized correctly. If the issue persists, please ensure the 8-pin communication cable is securely connected.

Let us know if you need further assistance!
Best regards,
—Leo

Chevycar

Thank you for your help, it was very helpful, easy to solve. Thank you very much for your help.

Leo

Chevycar
Hi

We’re glad to hear that the firmware update resolved your CAN protocol issue! Thank you for confirming that the solution worked for you.

If you encounter any further issues or have additional questions, feel free to reach out. We’re here to help!

Best regards,
Leo