Car Radio Help Center

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Qs re: install 5GWIFI Car Radio Ford Focus 2012-2018 (2+64G) 10.4" Stereo

3e5a5u00kmozmail

First, my unit did not ship with the 4 screws needed to attach the small panel to the bottom of the main radio panel. How do I get replacements for them?
Next, what do I do with the two USB-A connectors after installing them on the back of the radio panel? How should they be routed?
Finally, do I need the external mic for making phone calls over BlueTooth and for talking to SYNC? If so, where should it be located/routed?

Leo

3e5a5u00kmozmail
Hello,

Missing Screws:
The screws may have been accidentally left out during the packing process. We recommend purchasing compatible screws locally. Please provide us with the receipt or let us know the related cost, and we will refund a portion of the amount as compensation.
USB-A Connectors:
After installing the two USB-A connectors on the back of the radio panel, you can route them to the glove box or an accessible location in your vehicle’s cabin. Many users prefer routing them to areas near the center console or below the dashboard for convenience.

External Microphone:
Yes, you will need the external microphone for making phone calls over Bluetooth or interacting with SYNC. The microphone should be placed in a location that picks up your voice clearly, such as:

Near the rearview mirror.
On the dashboard.
On the A-pillar near the driver’s side.
Route the microphone cable neatly along the edge of the windshield or interior panels for a clean installation.
If you need additional guidance, feel free to ask!

Best regards

3e5a5u00kmozmail

Leo - Thanks for the quick response. Please let me know what size screws I should get that will be compatible with the unit. And thanks for the offer of reimbursing for their cost, but I expect it will be minimal and if so, I won’t bother.

Leo

Like this one, an M2 model.