Car Radio Help Center

Dedicated to providing technical support and solutions for car radio systems

Hyundai Veloster installation

JohnGreen

I had to add a Red power line from the acc fuse block and the unit only powers on when the reset button is held. When the unit is on, with reset button still held, all the touch functions seem normal. I went into settings and selected the factory and car and KX5. It doesn’t seem to save the information.

Leo

JohnGreen
Hello! Thank you for your feedback. To better assist you with the issue, could you please provide the following information:

Your order number.
Clear photos of both the front and back of your original car stereo unit.

Once we receive this information, we’ll assist you as soon as possible! If you have any other questions, feel free to reach out to us.

JohnGreen

Leo
The order number is 112-75128535-0240267

Here are pictures

Leo

JohnGreen
Hello,

I have seen the pictures you provided in the email. Could you please share your address via email so we can send you the appropriate harness as a replacement?

Thank you!

Leo

[unknown]
Hello,

I have seen the pictures you provided in the email. Could you please share your address via email so we can send you the appropriate harness as a replacement?

Thank you!